Privacy Policy & Cookies - Unlimited CopyLast updated: [25/09/2025]
Privacy Policy & Cookies
1. Who We Are
Unlimited Copy is the trading name of Fractional Force Ltd, a company registered in England and Wales.Contact Details:Company: Fractional Force Ltd (trading as Unlimited Copy)Website: unlimitedcopy.co.ukEmail: ku.oc.ypocdetimilnu%40ollehData Protection Contact: ku.oc.ypocdetimilnu%40ollehThis Privacy Policy explains how we collect, use, and protect your personal information when you use our website and content writing services.
2. Information We Collect
Information You Give Us
● Contact details: Name, email address, phone number● Business information: Company name, role, industry● Billing information: Address, payment details (processed by Stripe)● Content briefs: Project requirements, brand guidelines, preferences● Communications: Emails, messages, feedback, support requests● Information We Collect Automatically● Website usage: Pages visited, time spent, clicks, downloads● Technical data: IP address, browser type, device information● Cookies: See our Cookie Policy below for full details● Analytics: Google Analytics data (anonymized where possible)● Information from Third Parties● Payment processors: Stripe provides transaction confirmations● Email services: Delivery confirmations from our email provider● Social media: If you interact with our social media posts
3. How We Use Your Information
To Provide Our Services
● Process your content requests and deliver completed work● Manage your subscription and billing● Communicate about projects and account matters● Provide customer support and resolve issues● To Improve Our Services● Analyse website usage to improve user experience● Understand client needs and preferences● Develop new features and services● Monitor service quality and performance● For Marketing (With Your Consent)● Send newsletters and service updates● Share relevant content and industry insights● Promote new services or special offers● Create case studies (anonymised)● For Legal Compliance● Meet accounting and tax obligations● Comply with legal requests and regulations● Protect against fraud and abuse● Enforce our Terms and Conditions
4. Legal Basis for Processing
We process your personal data under these legal bases:
● Contract: To fulfil our content writing services● Legitimate Interest: To improve services and prevent fraud● Consent: For marketing communications and non-essential cookies● Legal Obligation: For accounting, tax, and regulatory compliance
5. How We Share Your Information
● We Don't Sell Your Data● We never sell, rent, or trade your personal information to third parties.
Service ProvidersWe share limited data with trusted providers who help us deliver our services:
● Stripe: Payment processing (they have their own privacy policy)● Email providers: To send you content and communications● Cloud storage: Secure storage of your content and project files● Analytics: Google Analytics (anonymized data)
Legal Requirements
● We may disclose information if required by law, court order, or to protect our legal rights.
Business Transfers
● If we sell or merge our business, your information may transfer to the new owner (with the same privacy protections).
6. Data Security
How We Protect Your Data
● Encryption: All data transmitted using SSL/TLS encryption● Secure storage: Data stored on secure, password-protected servers● Access controls: Only authorized team members can access client data● Regular backups: Data backed up securely and regularly● Staff training: Team trained on data protection best practices
Your Content Security● Client briefs and content stored securely● Access limited to assigned writers and project managers● Content deleted from active systems after project completion● Long-term storage only with your explicit consent
7. Data Retention
How Long We Keep Your Data
● Active clients: Data retained while you're subscribed● Former clients: Contact and billing data kept for 7 years (legal requirement)● Content and briefs: Deleted after 12 months unless you request longer retention● Marketing data: Kept until you unsubscribe or object● Website analytics: Anonymized data kept for 26 months● Deletion Requests● You can request deletion of your data at any time (subject to legal retention requirements).
8. Your Rights Under GDPR
● As a UK/EU resident, you have these rights:● Right to Access - Request a copy of all personal data we hold about you.● Right to Rectification - Ask us to correct inaccurate or incomplete information.● Right to Erasure - Request deletion of your personal data (subject to legal requirements).● Right to Restrict Processing - Ask us to limit how we use your data.● Right to Data Portability - Request your data in a portable format to transfer elsewhere.● Right to Object - Object to processing based on legitimate interests or for marketing.● Right to Withdraw Consent - Withdraw consent for marketing or non-essential cookies anytime.● To exercise these rights, email us at: ku.oc.ypocdetimilnu%40olleh
9. Cookie Policy
What Are Cookies
● Cookies are small text files stored on your device when you visit our website.
Essential Cookies
These cookies are necessary for the website to function:
● Session cookies: Keep you logged in during your visit● Security cookies: Protect against fraud and abuse● Preference cookies: Remember your settings and choices
Analytics Cookies
We use Google Analytics to understand how visitors use our site:
● Traffic analysis: Pages visited, time spent, bounce rate● User behavior: How people navigate and interact with content● Performance monitoring: Site speed and technical issues
Marketing Cookies
With your consent, we use cookies for:
● Remarketing: Show relevant ads on other websites● Social media: Enable sharing and social media features● Email tracking: Monitor newsletter engagement
Managing Cookies
● Browser settings: You can block or delete cookies in your browser● Opt-out tools: Use Google Analytics opt-out browser add-on● Cookie preferences: Manage preferences via our cookie banner● Note: Blocking essential cookies may affect website functionality.
10. Third-Party Services
● Google Analytics - We use Google Analytics to analyze website traffic. Google's privacy policy applies to this data.● Stripe - Payment processing handled by Stripe. Their privacy policy governs payment data.● Email Services - We use professional email services for client communications. Data processed according to their privacy policies.● Social Media - Our website may include social media buttons. These platforms may track your interaction according to their privacy policies.
11. International Transfers
Data Location
● Your data is primarily stored on servers in the UK/EU.
Third-Party Services
Some service providers may store data outside the UK/EU. We ensure adequate protection through:
● Adequacy decisions: Countries with equivalent data protection● Standard contractual clauses: EU-approved data transfer agreements● Certification schemes: Providers with recognized privacy certifications
12. Children's PrivacyOur services are not intended for children under 16. We don't knowingly collect personal information from children. If you believe we've collected a child's information, please contact us immediately.
13. Changes to This Policy
UpdatesWe may update this Privacy Policy to reflect changes in:
Our services or business practicesLegal requirements or regulationsTechnology or security measures
Notification
We'll notify you of significant changes by:
● Email to registered users● Notice on our website● Updated "last modified" date
Your Continued Use
Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
Privacy Questions
If you have questions about this Privacy Policy or how we handle your data:
● Email: ku.oc.ypocdetimilnu%40olleh● Subject Line: Privacy Policy Inquiry
Data Protection RequestsTo exercise your GDPR rights or make data protection requests:
● Email: ku.oc.ypocdetimilnu%40olleh● Subject Line: Data Protection Requests
ComplaintsIf you're not satisfied with how we handle your data, you can complain to:
UK Information Commissioner's Office (ICO)Website: ico.org.ukPhone: 0303 123 1113
15. Cookie ConsentBy continuing to use our website, you consent to our use of essential cookies. You can manage marketing and analytics cookies through your browser settings or our cookie preference centre.
Last Updated: [25/09/2025]Version: 1.0